Terms and Conditions

Terms and Conditions


1.1 Please read these terms of use (“Terms”) carefully before accessing and/or using the Platform and/or Service. These Terms govern your rights and obligations (whether as a guest or a registered user) regarding the access and/or use of Vrun World’s website, mobile application or any Internet service (the “Platform”) under Vrun World’s control or ownership. These Terms constitute a legally binding agreement between Vrun World (collectively referred to as “Vrun World”, “we”, “us” or “our”), the proprietor of all rights in and to the Platform and/or Service, and you, the user of the Platform and/or Service.

1.2 Vrun World is an online platform that provides access to plan and book a variety of online Virtual Runs (the “Virtual Race”, “Virtual Challenges”) and other fitness or wellness activities at participating outlets (offline race).

1.3 Vrun World is a technology company that provides the Platform and/or Service but not the Activities. The Service enables members or Vrun World to reserve and join Activities offered by Vrun World & respective Partners. It is up to the Partners to offer their Activities to Vrun World members and it is up to Vrun World members to accept such Activities. The Platform and/or Service provided by Vrun World is to connect Vrun World with such Partners but it does not nor is it intended to provide any of the Activities or any act that can be construed in any way as an act of providing the Activities.

1.4 By accessing, browsing, downloading and/or using the Platform and/or Service, you acknowledge that you agree to comply with and be bound by these Terms. If you disagree with any part of these Terms, you may discontinue your access and/or use of the Platform and/or Service.

1.5 We may revise or update these Terms at any time by posting a revised/an updated version on the Platform. Unless stated otherwise, any revision or update takes effect immediately. Your continued access and/or use of the Platform and/or Service after a revision or update to these Terms constitute your binding acceptance of the revised or updated Terms.

1.6 We may change or update the Platform and/or Service and any information on the Platform and/or Service at any time without notice to you or liability to us. We may also suspend, discontinue, or restrict access to, the Platform and/or Service temporarily or permanently at any time without notice to you or liability to us.

1.7 Headings are inserted for convenience and shall not affect the interpretation of these Terms.

1.8 Promotional offers or discounts: We may make promotional offers or discounts with different features and different rates to our Vrun World members at our sole and absolute discretion and you agree that such promotional offers or discounts, unless also made available to you, shall have no bearing on your use of the Service.


2.1 We do not charge for access to and use of our Platform.

2.2 Your may be required to register in order to access certain features on our Platform. Please refer to the Race Terms and our Privacy and Cookie Policy for details how we use the information that you provide to us.

2.3 We do not guarantee that our Platform, or any content on it, will always be available or be uninterrupted. Access to our platform is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of the Platform without notice. We will not be liable to you if for any reason the Platform is unavailable at any time or for any period.

2.4 You are responsible for making all arrangements necessary for you to have access to our Platform. You are responsible for configuring your information technology, computer programs and platform in order to access our Platform. You should use your own virus protection software.


3.1 The Platform may link to our Facebook page or other features on the Platform which may provide some areas where you can post or exchange information, ideas and opinions as well as post photos and other materials (collectively referred to as “Postings”). If you make use of this facility you much comply with the terms set out in this Terms and any applicable terms (including any which may be imposed by the operators of Facebook).

3.2 The standards set out in this clause 3.2 apply to all Postings. You must comply with the spirit and the letter of the following standards. The standards apply to each part of any contribution as well as to its whole.

(i) Postings must:

- Be accurate (where they state facts).
- Be genuinely held (where they state opinions).
- Comply with applicable law in the UK and in any country from which they are posted.

(ii) Postings must not:

- Contain any material which is defamatory of any person.
- Contain any material which is obscene, offensive, hateful or inflammatory.
- Promote sexually explicit material.
- Promote violence.
- Promote discrimination based on race, sex, religion, nationality, dis-ability, sexual orientation or age.
- Infringe any copyright, database right or trade mark of any other person.
- Be likely to deceive any person.
- Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
- Promote any illegal activity.
- Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety.
- Be likely to harass, upset, embarrass, alarm or annoy any other person.
- Be used to impersonate any person, or to misrepresent your identity or affiliation with any person.
- Give the impression that they emanate from us, if this is not the case.
- Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

You warrant that all of your Postings do comply with the standards set out in this clause 3.2, and you will be liable to us and indemnify us for any breach of that warranty.

3.3 You hereby authorise us to copy and use and/or authorise others to use all or part of your Postings in any manner (including, without limitation, for the purposes of implementing or developing any idea that you may suggest or discuss), format, or medium that we or such other parties see fit throughout the world. You waive any moral rights.

3.4 We have the right to disclose your identity to anyone who alleges that your Posting may infringe their intellectual property rights or their right to privacy.

3.5 You must not misuse the Platform by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Platform, the server on which the Platform is stored or any server, computer or database connected to the Platform. You must not attack the Platform via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you could commit a criminal offence. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Platform will cease immediately.


4.1 Please be aware that we have no obligation to (and do not always exercise) editorial control over Postings or other information that users post to the Platform and such information does not necessarily reflect our views.

4.2 Notwithstanding clause 4.1, we reserve the right to monitor and/or moderate all Postings and to remove all or part of any which we consider in our absolute discretion to be offensive or otherwise in breach of this Terms. We may also make alterations to Postings at any time and at our discretion.


5.1 If you have any complaint about any Posting or other content on our Platform please contact us at contact@vrunworld.com.

5.2 Your complaint will be dealt with by our team in accordance with our internal moderation and take down policy and guidelines in place from time to time. A member of our team will use reasonable endeavors to respond to you although you should be aware that we receive, review, investigate and deal with complaints only during our normal business hours.

5.3 We reserve the right to terminate your registration and access to the Platform if we suspect any misuse of our complaints procedure.


6.1 We are the owner (or the licensee, where applicable) of all proprietary and intellectual property rights on the Platform (including all information, data, texts, graphics, visual interfaces, artworks, photographs, logos, icons, sound recordings, videos, look and feel, software programmed, computer code, downloadable files, software applications, medals, interactive features, tools, services) or other information or content made available on or through the Platform.

6.2 We grant you, subject to these Terms, a non-exclusive, non-transferable, non-assignable, personal, limited license to access and use the Platform and/or Service for your own personal and non-commercial use. This license is revocable at any time without notice to you or liability to us. All rights not expressly granted to you are reserved by us.

6.3 The terms “Vrun World”, “Run to the World”, and our logo are our trademarks, trade names and service marks. Without our prior written permission, and except as solely enabled by any link as provided by us, you agree not to display or use in any manner the marks “Vrun World”, “Run to the World” and our logo.

6.4 All other trademarks, trade names, service marks, product names and logos contained herein that are not owned by, licensed to or controlled by us are used in an editorial fashion only, and to the benefit of respective owners, with no intention of trademark infringement.


7.1 In order to operate and provide our services through our Platform, you grant us a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, create derivative works of, display, and perform the information (including the content) that you upload, submit, store, send, or receive on or through our Platform. The rights you grant in this license are for the limited purpose of operating and providing our services (such as to allow us to display your profile picture and status message, and transmit your messages).

7.2 The Platform may allow you to participate in private chat rooms and to utilize messaging features to communicate with other users of the Platform. Subject to your compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to use and access the Platform, solely for your personal, non-commercial use.

7.3 Any data, text, graphics, photographs and their selection and arrangement, and any other materials uploaded to the Service by you is “Your Content.” You represent and warrant that Your Content is original to you and that you exclusively own the rights to such content, including the right to grant all of the rights and licenses in these Terms without the Company incurring any third party obligations or liability arising out of its exercise of such rights and licenses. All of Your Content is your sole responsibility and the Company is not responsible for any material that you upload, post, or otherwise make available.

7.4 We do not endorse, support, represent or guarantee the completeness, truthfulness, accuracy, or reliability of any Content or communications posted via the Platform or endorse any opinions expressed via the Platform. You understand that by using the Platform, you may be exposed to Content that might be offensive, harmful, inaccurate or otherwise inappropriate, or in some cases, postings or messages that have been mislabeled or are otherwise deceptive. All Content is the sole responsibility of the person who originated such Content. We may or may not monitor or control the Content posted via the Services and, we cannot take responsibility for such Content.


8.1 The content on our Platform is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Platform.

8.2 Although we make reasonable efforts to update the information on our Platform, we make no representations, warranties or guarantees, whether express or implied, that the content on our Platform is accurate, complete or up-to-date.


9.1 While we endeavor to ensure that the information and materials on the Platform and/or Service are correct, no representation, warranty or guarantee, express or implied, is given that they are complete, accurate, up-to-date, fit for a purpose and, to the extent permitted by law, we do not accept any liability for any errors or omissions. The information and materials on the Platform and/or the quality of the Service are provided to you for information purposes only and on an “as is” and “as available” basis without representations, warranties or guarantees of any kind either express or implied.

9.2 Whilst we endeavor to make the Platform available 24 hours a day, we shall not be liable if for any reason the Platform is unavailable for any time or for any period. We make no representation, warranty or guarantee that your access to the Platform will be uninterrupted, timely or error-free. Due to the nature of the Internet, this cannot be guaranteed. In addition, we may occasionally need to carry out repairs, maintenance or introduce new facilities and functions.

9.3 To the extent permitted by law, we and our licensors hereby disclaim all warranties, express or implied, statutory or otherwise, in respect of the Platform and/or Service and we and our licensors have no liability or responsibility to you or any other person (even if we have been advised as to the possibility) for any direct, indirect, economic, exemplary, incidental or consequential loss (including loss of profit and loss of data), damage, claim, liability, expense or cost, whether in contract, tort (including negligence), equity, breach of statutory duty or otherwise, arising out of or in connection with:

(a) the Platform and/or Service being unavailable (in whole or in part), interrupted or performing slowly;
(b) any error in, or omission from, any information made available through the Platform and/or Service;
(c) any other party's access and/or use of the Platform and/or Service using your username and/or login password;
(d) any exposure to malicious software including but not limited to, viruses, computer worms, Trojan horses, spyware or other harmful forms of interference which may damage your computer system, mobile device, software, data or other property or expose you to fraud when you access or use the Platform and/or Service. To avoid doubt, you are responsible for ensuring the process by which you access and use the Platform and/or Service protects you from this; and/or
(e) any site linked from the Platform and/or Service. Any link on the Platform and/or Service to other sites does not imply any endorsement, approval or recommendation of, or responsibility for, those sites or their contents, operations, products or operators.

9.4 We make no representation, warranty or guarantee:

(a) that the Platform and/or Service is appropriate or available for use in all countries or that the content satisfies the laws of all countries. You are responsible for ensuring that your access to and use of the Platform and/or Service is not illegal or prohibited, and for your own compliance with applicable local laws;
(b) that the Platform and/or Service will be compatible with all hardware, software and operating system which you may use;
(c) about the accuracy, reliability, suitability, completeness or timeliness of the Platform and/or Service or of any information from the Partners, such as class times, locations and descriptions; and/or
(d) about the quality, suitability, safety or ability of the Partners’ services.

9.5 We are not responsible nor liable for any direct, indirect, economic, exemplary, incidental or consequential loss (including loss of profit and loss of data), damage, cost or expense, whether in contract, tort (including negligence, injuries or other health or medical problems), that you may suffer or incur as a result of or in connection with the acts, omissions and/or negligence of any Partner who provides the Activities to you.


We may allow third party advertisers to place advertisements on the Platform or any part thereof. Such advertisements will be clearly identified as originating from third parties. By using the Platform and/or Service, you agree to receive such advertising and marketing materials. If you do not want to receive such advertising and marketing materials, you should notify us in writing. We do not endorse, and will not be responsible for, the contents of such advertisements or for your access, use, reliance, sale, purchase, or other action on your part with respect to the contents or subject matter of such advertisements.


As with any GPS app or mobile data device, the accuracy of the location information shown on the tracking panel depends on, amongst other things, the quality of the connection between the Device and the GPS satellites and the connection with the mobile phone network. These can be affected by environmental factors such as bad weather or the presence of tall buildings and information can be delayed, corrupted or lost. The information on the tracking panel is therefore to be regarded as being a guide to the location of the Device at the time of the last update received from it, and subject to error. At best, the Device is accurate to around 5 meters. We do not warrant that the Service will be available always, as (in addition to the factors mentioned above), it may be down for maintenance or as a result of a fault. Accordingly, we cannot accept liability for any loss or damage incurred by you or any third-party app using your Device, arising from the Service or the Device, from any information displayed as part of the Service or from any unavailability of any of them. Use of the Device and the Service is not a substitute for proper care and supervision of the item to which the Device is attached. It is your responsibility to ensure you have any relevant insurance and to consider and decide whether the Device and Service are appropriate for your needs. We do not accept liability for death of or injury to any person caused by user’s own negligence. We do not accept liability for any indirect or consequential losses, or for loss of profit, business or revenue, whether direct or indirect. The usage of GPS routes is to showcase distance completed by user based upon results submitted as to ensure fair play among all users. If at any time we believe that you have broken these Terms or the terms of any other agreement with us or are using the Device or the Service improperly or illegally, we may terminate or suspect the provision of the Service immediately. We will inform you by text or e-mail to the contact details you have given us if we have taken, or intend to take, such action.

12. Variations

We may revise the terms of the Agreement at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms and conditions may also be superseded by provisions or notices published elsewhere on our Web Site.

13. Linking to our Platform

13.1 You may link to our home page or any other relevant page of our Platform, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

13.2 You must not establish a link from any web site that is not owned by you.

13.3 Our Platform must not be framed on any other site. We reserve the right to withdraw linking permission without notice.



1.1 By entering a race you are agreeing to enter into the race and also agree to abide by these Race Terms as well as the General Terms and the terms set out on the relevant race entry page of the Platform.

1.2 Entries to races are non-transferable. Participation in the race is personal to you; you are strictly prohibited from swapping, selling or transferring or offering to sell, swap or transfer the place in the race.

1.3 To enter a race you must be 13 years of age or older on the date of the race.

1.4 Race entry closure is determined and announced when race participation reaches the stated capacity or a pre-set date. This will be stated on the Platform entry page of the race in question.


2.1 You must pay the race entry fee at the time of registering a race.

2.2 All race entry fees are non-refundable, and cannot be deferred towards a future race, nor can an entry be transferred from one race to another. You do not have a right to change your mind since the race entry fee is charged in return for our entering you into the race. Your entry is completed as soon as you have completed the race entry process.

2.3 Purchasing of Virtual Race & Virtual Challenge is done solely via credit card through our payment provider Billpliz and that further changes or upgrades to this system may to enhance our services further.

2.4 Payment Method: You must provide us with a current, valid and accepted payment method (as may be updated, “Payment Method”) to use the Service. This does not waive our right to seek payment directly from you through any other methods, should the Payment Method fail. You may edit your Payment Method information by contacting Billplz at info@stripe.com. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not edit your Payment Method information or cancel your account, you remain responsible for any unpaid purchases or fees and authorize us to continue billing the Payment Method. This may result in a change to your payment billing date. We use third party payment service providers to facilitate your Payment Method. The terms of your payment will be based on your Payment Method and may be determined by agreement between you and your financial institution, credit/debit card issuer or other provider of your selected Payment Method. We disclaim all liabilities associated with the security of the Payment Method. You shall be responsible to resolve any disputes with your financial institution, credit/debit card issuer or other provider of your selected Payment Method.


3.1 You are responsible for ensuring that you have undertaken any necessary preparation and training to enter and participate in any race. Entry and participation in races is at your own risk. You warrant to us that you will be on the date of the race, sufficiently fit and healthy to participate in the race unaided and in accordance with the Terms. If you are in any doubt we recommend that you seek medical advice.

3.2 You will be required to confirm your acceptance of these terms and the disclaimer when entering each race.


4.1 You will be treated as having completed the race if you submit the required evidence of your completion of the race to us by the date specified on the race entry page of the Platform. Any question as to whether sufficient evidence is provided will be determined solely at our discretion.

4.2 We will send a race medals to each participant who provides the required evidence of completion in accordance with clause 4.1. Medals are sent by post within a reasonable time of the deadline for completing the race to the address provided by you during the race entry process. It is your responsibility to ensure that your address and any other details are correct and we will not be responsible or liable to you if these details are incorrect.

4.3 Spot prizes are awarded entirely at our discretion. Recipients of any spot prizes will be selected by a random process.

4.4 The deadline for completing each race and the submission of evidence in accordance with clause is fixed and cannot be varied. If we do not receive your evidence by the date specified, you will not receive a medal and will not be included in the results section of our Web Site.


5.1 For the purposes of this section, personal information includes any data or information about you that is described as “personal data” and/or “sensitive personal data” in the Data Protection Act 1998 (which includes your name, photos, medical data and other information about you (“Personal Information”). References to our partners includes our sponsors, advertisers, charities and any other third parties with which we may work in connection with the operation of the Web Site and the organisation and promotion of races and virtual races.

5.2 You agree that the Personal Information relating to you can be stored, used by us and our partners in connection with the organisation, staging and administration of the race.

5.3 You agree that the Personal Information relating to you may be anonymised and the anonymised data may be used by us and our partners in connection with the compilation of statistical information.

5.4 You agree that your name, image and contact details can be used by us and our partners for the purposes of:

(i) the promotion and marketing of the race and the Web Site;

(ii) adding you to a mailing list to keep you informed about any future events and services which we believe you might be interested in, such as leisure activities relating to either similar types of events or activities or future races;

(iii) promotional and marketing material in respect of similar events, other community based activities organised by us and/or our partners.

5.5 If you would not like us or our partners to use the Personal Information other than for purposes related to you participation in the race, please email us at contact@vrunworld.com.

5.6 You agree that we may publish your Personal Information as part the lead up to the race and as part of the results of the race either for the race alone or combined with or compared to other races and events. Results may include (but not be limited to) name, any club affiliation, race times, occupation, age category, location, submitted times and photos.

5.7 For any photographs, you agree to the publication of such photographs and their use by us and those authorised by us in any way which we may see fit now or in the future including but not limited to display on the Web Site and inclusion in other publications and publicity materials.